As the head of your department, we invite you to contribute to the enhancement of our Customer Satisfaction Survey. Our goal is to capture more relevant data related to the specific services provided and the departments that deliver them. The additional questions you suggest will help us measure Key Performance Indicators specific to your department.

Below, you will find the five core questions included in the base survey (regardless of service selected) concerning: Communication, Organization, Quality of Work, Completion, and Safety.

To participate and help enhance this, please follow these steps:

1. Select the department you are speaking for from the options below.

2. Suggest two specific questions for your department. When providing questions, please format them as follows: [KPI - Question]. (Example: Punctuality - How would you like to rate our punctuality and scheduling?)

3. Add up to two qualifiers to contextualize your department specific questions. Suggest a checkbox or dropdown selector be added before the question as a prerequisite.

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